General conditions for use of the jungfrau.ch website

The validity of these Terms and Conditions (GTC) is recognized by using the Jungfrau Railways Management Ltd. (JBM) website. In addition, the General Terms and Conditions (GTC) apply to orders in the shopping cart contained on the website. The individual pages of the JBM website are identified by the endorsement © Jungfraubahnen Management AG – GCU/GTC.

Those who open a user account on the jungfrau.ch website agree with the related provisions and agree to the electronic storage and processing of data they have generated or entered.

The Jungfrau Railways website is not intended for persons who are subject to a law that prohibits the use of such website. Access is not permitted for persons for whom this is true.

JBM makes every effort to publish factual and correct content on its website. However, no guarantee can be given regarding the accuracy and completeness of the information and the balance of opinions contained therein. This applies in particular to guarantees of the qualities of specified places, facilities and services described. It must be especially noted that such qualities may change over time or can alter, in particular through seasonal and metrological influences.
Changes in the content of the website, the links, user guidance and graphics may be made by JBM at any time without prior notice.
Unless explicitly stated, or is clearly evident, the information on the website does not constitute an offer of sale. The website does not include any demands for the completion of any kind of transaction. Travel descriptions and the portrayal of nature and facilities serve solely as information. In particular, descriptions of hotels and transport facilities and the information contained therein on distances and views, buildings in the vicinity and such like are by nature liable to change and are subjective. The information does not constitute a guarantee of certain features but serves solely to provide a general impression. Further research is recommended, for example by consulting other sources as part of comprehensive travel planning.

By using a link, it is possible that the user will exit the JBM website. JBM does not examine the content of linked third-party websites and accepts no liability whatsoever for the contents thereof and the offers, information and opinions contained therein.

JBM gives no guarantee that the site will be continuously accessible, that the functions will be uninterrupted or error-free. Under special circumstances, it even reserves the right to eliminate the Service or any part thereof. It endeavours to resolve interruptions quickly. JBM explicitly draws attention to the diverse and notorious latent risks inherent in the Internet. No guarantee can be given that the JBM website or server is free of viruses or any other damaging elements.

The necessary data for the settlement of transactions in the shopping cart such as user name, password, first and last names, addresses, ski pass number, gender, class level, holiday dates, etc. are saved in the jungfrau.ch user account. Emails are sent to the email address provided in the user account for processing transactions and for system-relevant procedures. The delivery of at least one regularly published newsletter is enabled by default. The newsletter can be disabled in the user account.

The beneficiary of the user account is responsible for the proper maintenance and updating of the data. To the extent he/she provides information to third parties, they provide the authorisation necessary for this themselves. In his/her own best interest, the beneficiary is required to keep the access password confidential. If misuse of the account is suspected, then JBM should be contacted immediately. No credit card information is processed in JBM systems; this takes place solely via the specialized service provider linked in the checkout.

The deletion of a user account may be requested in the account ("My User Account"). A deletion is not possible as long as valid (not expired) purchase authorisations are made in the account. In this case, an error message occurs. The account is no longer accessible after a deletion, it may not be reactivated and all services such as newsletters, ad hoc notifications, etc. associated with the account will be discontinued. The account will remain stored internally and accessible to administrators until the end of the duration of the commercial storage requirements for business records, after which it is permanently deleted.

One may opt for the additional Jungfrau Winnercard services in the user account. If this is implemented, participation in the Skiline system is thereby agreed (Terms and Conditions and System Description). Additional personal data (particularly information from control systems in the ski lift system) and video recordings that were recorded on special racetracks or in fun parks are stored and processed electronically. JBM uses the Skiline Media AG, Seedammstrasse 3, 8808 Pfäffikon, Switzerland for these services. JBM provides data from the user account to this company, so that an additional account is created on the Skiline Internet portal (skiline.cc). The Jungfrau Winnercard service is a result of the functions configured for the Jungfrau Ski Region by Skiline. This service is personalised, controlled and accessed via jungfrau.ch (by entering the sport pass number, for example). The degree to which information is public (private or public profile, posts, username, ski movies) is determined in the user profile. With the activation of the Jungfrau Winnercard service, competitions, the awarding of prizes or honours will be connected. No correspondence will be conducted regarding such contests; a personal claim to any service does not exist. Recourse to the courts is excluded. The following groups are excluded from participation in the competition:

• JE3 members, JSR pensioner members
• JE2 employees and JSR pensioners
• JS5 JSR ski instructors
  
• JS3 JO Skiclub co-leaders
  
• JS2 Ski instructors with JSR certificate
  
• JE0 free season pass

The Skiline account is not deleted with the deactivation of Jungfrau WinnerCard or the deletion of the user account on jungfrau.ch. It can be used for a different ski area, for example. Participation in Skiline may be terminated at any time via corresponding input on the Internet at www.skiline.cc or via email to support@skiline.cc.

The entire content of the website is protected by copyright. The Jungfrau – Top of Europe and Jungfrau – Ski Region logos are registered trademarks and both these and the products and services which they offer are protected accordingly. Use of the website does not entitle the user to any rights regarding the contents, software, registered trademarks or any other element.

Use of the website content for public or commercial purposes is only permitted for the purpose of drawing attention to Jungfrau Railways offers and products either in the capacity of an agent or for resale. If the content is used in an online report on the Jungfraujoch, Jungfrau Railway, Wengernalp Railway, Bernese Oberland Railway, First Aerial Cableway, Lauterbrunnen-Mürren Rail & Cableway, Harder Railway or Jungfrau Ski Region, a functioning link to www.jungfrau.ch must be placed in a clearly visible position. Any distorted or discriminatory use of the contents, or use that could harm the interests of JBM, is not permitted. The images and films are available free of charge to the user for private purposes. These may only be used in their original form and not be altered or cropped/cut without the explicit consent of JBM. Publication of images in connection with touristic offers is free of charge and explicitly permitted. JBM's permission must be obtained for all other commercial purposes.

Prices quoted are valid only for the period during which they are published directly on the Jungfrau Railways server. Only prices stated in Swiss francs (CHF) may be considered reliable. Prices stated in euros are intended solely as a guide, usually calculated at the current exchange rate at the time of first publication. Euro prices are not binding and also offer no guarantee that the euro will be accepted in payment on the completion of the contract. Should the euro be accepted, the current daily exchange rate will always be used.

JBM bears no liability for loss or damage (direct or indirect) that may arise from the use of the website. In particular, they shall not be liable for the accuracy of the information provided on the website.

The site is optimised and tested for Internet Explorer 8 from Microsoft. The respective user bears full responsibility for any errors resulting from the use of a different platform that leads to incorrect presentation of page elements.

JBM protects the privacy and identity of the users of the site. The personal data transferred is processed by JBM solely in accordance with the Swiss data protection laws and for the purpose for which the transfer was intended.

JBM guarantees compliance with PCI v.2 standards in its handling of credit card data.

This offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses what are known as "cookies", text files which are stored on users' computers and allow an analysis of the website's use. The information generated by the cookie about the use of the website by the users is usually transmitted to a Google server in the USA and stored there. Google will use this information on behalf of the operator of this site to evaluate the use of the site by the user, to compile reports on website activities and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Users may also prevent the detection of the cookie generated by and related to their use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

This offer uses Social Plugins ( "Plugins"of the Facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by a Facebook logo (white "f" on blue background or a "thumbs up" icon) or are labelled with the phrase "Facebook Social Plugin". The list and the look of Facebook Social Plugin can be viewed here: developers.facebook.com/plugins. If a user visits a website that contains a social plugin of this kind, the browser creates a direct connection to the Facebook servers. The content of the plugin transmitted directly to your browser from Facebook and incorporated in the website from this. The provider has no influence on the amount of data that Facebook collects using this plugin and informs the user of his knowledge accordingly: By integrating the plugin, Facebook receives the information that a user has accessed on the offer's corresponding page. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is possibility that Facebook finds out and stores their IP address. According to Facebook, only an anonymous IP address is saved in Germany. Purpose and scope of data collection and the further processing and use of data by Facebook, as well as the relevant rights and ways to protect the privacy of the users can be found in Facebook's privacy policies: www.facebook.com/policy.php. If a user is a Facebook member and does not want Facebook to collect data about them about this offer and has already connected using their saved member data, they must log out of Facebook before visiting the Facebook website. It is also possible to block Facebook social plugins with add-ons for your browser, such as with the "Facebook Blocker".

Settlement of any dispute arising from use of this website is subject to Swiss law. The place of jurisdiction in each case is the JBM place of business in SWITZERLAND.

GCU dated 17 January 2013