Discover
Corporate
▾
DE
EN
FR
DE
EN
FR
Live
Experience & Discover
Plan & Book
Tickets
Jungfraujoch – Top of Europe
Grindelwald-First – Top of Adventure
Schynige Platte – Top of Swiss Tradition
Harder Kulm – Top of Interlaken
Winteregg-Mürren – Top of Family
Kleine Scheidegg – Top of Hiking
Ski pass – Jungfrau Ski Region
Passes, Prices & Tickets
Privacy statement
Last updated: 09 October 2026
1. Controller and content of the privacy policy
2. Customer promise of the public transport companies
3. Contact for data protection and EU representative
4. Overview: why do we collect personal data?
5. Contacting us
6. Ordering products and booking services
7. Opening a customer account
8. Payment processing
9. Ticket inspection
10. Data processing in connection with the provision of webcam images
11. Direct marketing
12. Prize draws, competitions and similar promotions
13. Background data processing on our website
14. Tracking and analysis tools
15. Online advertising and targeting
16. Links to our social media presences and social plugins
17. Use of Chatbots
18. Spotify
19. Google Maps
20. swisstopo / Federal Maps
21. Google reCaptcha
22. Google Tag Manager
23. Data transfers for users logged in to a third-party online service
24. Central data storage and analysis in the CRM system
25. Fulfilment of our legal obligations and safeguarding of our legal interests
26. Disclosure and transfer abroad
27. Your rights
28. Data protection requests covering the entire public transport system
29. Data security
30. Retention periods
© Jungfraubahnen Management AG (JBM)
