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Jungfraujoch – Top of Europe
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Kleine Scheidegg – Top of Hiking
Ski pass – Jungfrau Ski Region
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Privacy statement
Last updated: 09 October 2026
1. Controller and content of the privacy policy
2. Customer promise of the public transport companies
3. Contact for data protection and EU representative
4. Overview: why do we collect personal data?
5. Contacting us
6. Ordering products and booking services
7. Opening a customer account
8. Payment processing
9. Ticket inspection
10. Data processing in connection with the provision of webcam images
11. Direct marketing
12. Prize draws, competitions and similar promotions
13. Background data processing on our website
14. Tracking and analysis tools
15. Online advertising and targeting
16. Links to our social media presences and social plugins
17. Spotify
18. Google Maps
19. swisstopo / Federal Maps
20. Google reCaptcha
21. Google Tag Manager
22. Data transfers for users logged in to a third-party online service
23. Central data storage and analysis in the CRM system
24. Fulfilment of our legal obligations and safeguarding of our legal interests
25. Disclosure and transfer abroad
26. Your rights
27. Data protection requests covering the entire public transport system
28. Data security
29. Retention periods
© Jungfraubahnen Management AG (JBM)
