You will need Internet access and a printer for your booking. You create a user account at www.jungfrau.ch and you're ready to go: Put your lift tickets, ski pass, hotel room or package into the cart. You then pay conveniently & securely with a credit card and print your travel documents at home. Travel to your destination - we will do the rest
Seat reservation is required for groups from 10 persons. This can be made at the earliest 3 months in advance. For group reservations please call +41 (0)33 828 72 53. No reservation is required for persons travelling individually.
Yes, we run every day throughout the year.
It is possible for wheelchair users to travel by rail to the Jungfraujoch Top of Europe. Reservation for groups is essential. Maximum 10 persons per group (max 3 wheelchairs per train composition). Please inform the railway personnel at the station of departure so that a member of staff is available to assist with changing trains at Kleine Scheidegg. The Jungfraujoch is also wheelchair accessible. The entrance to the Ice Palace is fitted with a stair lift.
Day tickets (day ticket with Half Fare, day ticket without Half Fare, municipality day ticket, Post day ticket, Duo day ticket, etc.) are valid for free travel from Interlaken Ost to Grindelwald, Wengen and Mürren.
The day ticket is valid on the following connecting routes:
* Connecting routes in the Half Fare area:
Children under age 6 travel free. Children from age 6 to 15 with a Junior Card also travel free to the Jungfraujoch, if accompanied by at least one parent . The Junior Card is available at all railway stations for CHF 30.- and is valid for one year. Without a Junior Card, children age 6 to 15 pay half fare.
Children to age 6 always travel free. Children from age 6 to 15 either travel free with a Junior Card or pay half fare. The Junior Card is available at all railway stations in Switzerland for CHF 30.- per child.
The journey from Interlaken Ost takes 2.5 hours each way, a total of 5 hours. We recommend a time frame of one day to allow a reasonable amount of time on the Jungfraujoch.
The first train leaves Interlaken Ost at 6:35 AM. Trains then run every half hour, at 5 minutes past the hour (7:05, 7:35, 8:05, etc.).
The last train to Interlaken Ost leaves at the following departure times:
Yes, there is a large car park at Interlaken Ost railway station where you can park there for the entire day (12 hrs) for CHF 5.- .
Yes, the Good Morning train runs 01.05. - 31.10.2019 at 6.35 AM and 7.05 AM from Interlaken Ost.
Dogs can be transported free of charge on the following routes:
On the Kleine Scheidegg - Jungfraujoch route, you pay CHF 35.- for a dog.
Small dogs up to 30 cm shoulder height (height of the withers) that are in crates or other suitable containers may be transported as hand luggage free of charge in the passenger cars.
A limited number of seats can be reserved, during the period from 1 May to approximately mid-October only. This information is found under the heading "Jungfraujoch" seat reservations.
You can arrange your excursion with us by selecting your own options or taking advantage of special package deals. These packages with unbeatable conditions are only available for a limited period - so don't delay! Each service can also be selceted individually and conveniently purchased in one step.
You can look around the shop at any time and check out the offers without registering. Once you want to buy or book a service, a prior registration is necessary. After successful registration, you can move through the order process quickly, track your previous orders at any time and can change your address and other details.
... all these and so much more can now be purchased directly online from Jungfrau Railways. Save yourself the trip to the travel agent and arrange your holiday from the comfort of your own home. You can gather all the services you need for your holiday, trip or your next Christmas present comfortably and travel directly to your destination. No more queuing at the ticket desk, no telephone calls, no being placed on hold, a 24-hour service - enjoy your stay in the Jungfrau Region from the moment you arrive.
As soon as you have filled your shopping basket, go directly to the checkout and pay for the requested services by credit card. Payment by invoice or directly on site is not possible. After successful payment, on your user account you will find a PDF file for each service purchased (ticket, voucher, purchase confirmation) to print out. We use a secure connection for your order.
In your user account, you can see the orders you've already placed and all travel documents for printing any time . You can also change your address details and your password.
A seat reservation is not mandatory (except for groups of 10 persons or more). However, we recommend reserving a seat. Without a seat reservation you can expect long waiting times at Kleine Scheidegg and the Jungfraujoch.
No. A seat can only be reserved on the Jungfrau Railway route (Jungfraujoch Kleine Scheidegg and Jungfraujoch - Kleine Scheidegg). Excepted are groups of 10 person or more.
No seat numbers are assigned. You are free to choose your seat in the carriage reserved for travellers with seat reservations.
Follow the signs at Kleine Scheidegg or the Jungfraujoch. All travellers with seat reservations should follow the green signs. This does not apply to groups of travellers. The seats in the purple areas are reserved for them.
No, Jungfraubahn seats can only be booked online at jungfrau.ch or at a Jungfrau Railways station counter.
No. In the event of a no-show for the journey at the chosen point in time, the reservation will expire and the cost will not be refunded or credited.
Yes. The costs of reservations already made will not be refunded or credited. When travelling without a seat reservation, waiting times at Kleine Scheidegg or the Jungfraujoch must be expected.
No. A reservation must be made for both legs of the journey.
No. However, we recommend that a seat is booked for all children who require their own seat. This also applies to children under 6 years who are travelling free and to children over 6 years who are travelling free with a Junior, Family or Grandchild card.
You can do that at any time on www.jungfrau.ch. These packages with unbeatable conditions are limited - don't wait.
You haven't found the right package? Then have a quick look fairly soon at www.jungfrau.ch and you will never fail to be pleasantly surprised by our special offers.
You will be shown what services are included in the price for each individual package. All taxes are already included.
The services included in the package cannot be changed, exchanged or refunded.
No cancellation, exchange, refund or cash refund possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs).
You pay for all the package services with a credit card at the end of your reservation. Payment on account or on-site is not possible. After successful payment, you will find one voucher to print out for each package service purchased in your user account.
After successful payment, you will find a voucher to print out for each package purchased in your user account. All you need is a commercial printer (black/white or colour) and a white A4 sheet of paper.
Off you go - enjoy the trip.
That's easy: A great many of the hotels in the Jungfrau Region can be booked online at www.jungfrau.ch . Select your hotel and your desired room category and book a stay for you and your companion(s). We offer you a warm welcome to the Jungfrau Region.
You determine the date of travel and number of persons travelling, then you can start the search. You have the option of limiting the search using other criteria (left side). The available hotels for the requested dates will be shown.
The hotel price includes the overnight stay, breakfast and all taxes and charges per person. No booking fee is charged at www.jungfrau.ch.
You pay for the hotel stay by credit card as soon as you have completed your booking. Payment by invoice or directly at the hotel is not possible. After a successful payment, you will find the hotel voucher for printing out in your user account.
Present the voucher at the hotel reception desk and you will be given the key to your room.
After a successful payment, you will find the hotel voucher for printing out in your user account. All you need is a commercial printer (black/white or colour) and a white A4 sheet of paper.
Present the voucher at the hotel reception desk and you will be given the key to your room. Enjoy your stay.
You can cancel your hotel booking up to 10 days before arrival; an administration charge of CHF 80 will be made. No cancellation is possible within 10 days of arrival.
No change in booking, refund or cash refund is possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs).
That's easy: Countless holiday apartments in the Jungfrau Region can be booked online at www.jungfrau.ch Select your holiday apartment and make a direct booking for yourself and your companions. We offer you a warm welcome to the Jungfrau Region.
You determine the date of travel and number of persons travelling, then you can start the search. You have the option of limiting the search using other criteria (left side). The available holiday apartments for the requested dates will be shown.
The price includes the apartment rent (excluding meals) for the selected period. The tourist tax is to be paid directly on site. No booking fee is charged at www.jungfrau.ch.
After a successful payment, you will find the holiday apartment voucher for printing in your user account. All you need is a commercial printer (black/white or colour) and a white A4 sheet of paper.
On the voucher you will find information about travel, including a map.
Present this voucher to the lessor and you will be given the key to your apartment. Enjoy your stay.
You pay for all the package services with a credit or post card at the end of your reservation. Payment on account or on-site is not possible. After a successful payment, you will find the holiday apartment voucher for printing in your user account.
Present this voucher to the lessor and you'll be given the key to your apartment
You can cancel your booking up to 30 days before arrival; an administration charge of 40% of the paid rent will be made. No cancellation is possible within 30 days of arrival.
No change in booking, refund or cash refund is possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs)
This is easily possible. Reliable reservation options, secure access, clearly marked parking spaces and practical luggage carriers offer optimal customer service. The easiest and most comfortable way to reach the WAB and BLM railway stations with dry feet! Parking spaces can be reserved online here for a minimum of 5 days.
It is mandatory to have the voucher with you to show it upon arrival. Either enter the 5-digit parking code at the automated entry machine or show the voucher to our staff on the main road.
You can park in any open space in the car park. There is no specific space reserved for you. The car park is open all day.
The reservation may not be cancelled or refunded. Reservations are valid for the registered car number; postponement of the reservation period is not possible. The reservation and the code are valid only within the booked time period.
If your car number is unknown (such as for a rental car), please write this in the "number plate" field. You have the option to take out cancellation insurance when booking. If you cannot make the trip or must cancel due to serious illness, serious pregnancy complications, serious injury or death, the cancellation insurance assumes the contractually-obligated costs up to the insured amount. You can read the general terms and conditions of the cancellation insurance here.
You cannot enter with the parking code in the case of early arrival. This is only active at the entrance column during the reserved time period. Therefore, pull a ticket from the entry machine. After the start of the scheduled time, you can recode the ticket at an automatic paystation. You pay for the additional days directly at the automatic paystation. There is no guarantee of a free space before the rental period that you booked online begins.
There is no refund if you arrive too late. The reservation and the code are valid only within the booked time period. You can enter the car park with the parking code during the entire reserved time period. We can also offer you a parking space in the event of a late arrival.
You must enter your skiing skills, name and phone number when selecting a ski course. This data will be forwarded in advance to the ski school so that you can be contacted if anything should change.
No. Ski passes can be purchased online here.
Your ski course booking is personal and cannot be cancelled, exchanged or refunded. No cash payment is possible. Your booking is also subject to the General Terms & Conditions of Jungfrau Railways Management AG.
Basically yes, however we recommend booking for at least three days. It is always possible to extend your booking to five days. A five-day course is especially recommended for beginners.
The lessons should be taken on consecutive days as the group continues to work through the programme and learns something new every day.
According to the Swiss Snow League, the group programme is based on one week's instruction. We therefore recommend attending five half-day or whole-day lessons.
Complete ski or snowboarding equipment (including ski poles for the youngest children too), warm clothing and sunscreen. We also recommend a ski helmet.
Starting at three years of age. We offer the Bambini course (2 hours per morning) for children who are three years of age. We recommend a minimum age of 8 for snowboard instruction.
We recommend that beginners aged 14 and over start in an adult's class. Youngsters up to 16 years of age can join the children's classes in the Red and Black League.
You can provide all your information about driving ability, ski, snowboard or helmet here in our web shop. This information will be sent with your equipment reservation to the Jungfrau region Rent Network. You can pick up your winter sports equipment there by presenting your voucher. It does not matter where you are: We always hold skis, snowboards and additional equipment at the ready for you in Grindelwald, Wengen, Lauterbrunnen, Männlichen and at other locations. Pay on site and you don't need to register.
You can pick up your ski, snowboard or sledging equipment at the following locations in the Jungfrau Region:
One huge advantage is that you can always return your equipment to a different point from where you picked it up.
Skiing style, height and weight must be stated when choosing ski equipment. This data will be forwarded in advance to the rental point, meaning you'll be able to pick up your equipment and get on the slopes even faster!
Your ski equipment rental is personal and cannot be cancelled, exchanged or refunded. No cash payment is possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs).
You pay the hire fee for your ski or snowboard equipment at the end of the booking with a credit card. Payment by invoice or directly on site is not possible.
You can then print out the ski equipment voucher from your account. Since you already entered your height, weight and which type of skier/boarder you are upon booking, you can pick up your equipment more quickly at the rental point.
That's not a problem: Rent your ski or snowboard equipment conveniently from home. Just show your confirmation on site and you're off to the slopes.
The Black League is the most advanced children's class and is only offered on a whole-day basis. The children also ski in the Männlichen-Kleine Scheidegg ski region and have lunch with their ski instructor. Lunch is not included in the price of the ski school.
When children have ski course lessons on Bodmi, they will be looked after in the Snowli Children's Club. Those in ski course classes on First will have lunch with their instructor in the First mountain restaurant. Lunch is not included in the price of the ski school.
Beginners must be picked up at Bodmi unless enrolled for the Bodmi transfer and thus met at the Ski School office. More advanced youngsters usually finish their half-day lessons on Schreckfeld and must be met there by their parents (important: ski instructors do not accompany the children back to the village). Those taking whole-day lessons are brought back to near the church.
That's not a problem: Many of our mountain railway tickets are now available at www.jungfrau.ch online. You can purchase a ticket from A to B or one of our many experience offers in the Jungfrau Region.
Take an early morning trip with the Good Morning Ticket to Jungfraujoch - Top of Europe, or with the Jungfrau Travel Pass thorugh the whole region - in any case enjoy your free time in nature, not queuing at a ticket desk.
To purchase your mountain rail or cableway ticket you need Internet access and a printer. You set up a user account at www.jungfrau.ch and you can get started: Select the rail or cableway trip or experience and place your mountain rail or cableway way ticket in the shopping cart, including those for anyone travelling with you. Then pay safely and conveniently & by credit card and print out your tickets at home. Travel to your destination - we take care of all the rest.
The mountain railway ticket is personal, non-refundable or transferable, and it can only be used on the day of validity. Date changes and extensions are not possible. The holder must be able to identify himself on request. Lost tickets cannot be replaced.
The ticket must be printed out as follows:
You pay for your mountain rail or cableway tickets by credit card at the end of the booking. Payment by invoice or directly on site is not possible.
No cancellation, exchange, refund or cash refund possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs).
That's easy: buy your ski pass at www.jungfrau.ch. The ski pass will be sent to you by post. If you already have a KeyCard for the Jungfrau Ski Region, you can load it directly. In either case you can go straight up to the ski pistes. We wish you fabulous fun and a sunny winter-sport day.
All Jungfrau Ski Region areas can be booked individually. However, you can also easily buy a ski pass for the entire region and enjoy the snow on Grindelwald-First, Kleine Scheidegg-Männlichen and Mürren-Schilthorn. Hiking and sledging passes are also available.
To book a ski pass you need a KeyCard for the Jungfrau Ski Region, the number starts with 01- or 29-.... It makes no difference whether this is a one-day pass, an old season pass or a children's pass. You can now reload it. The same applies to the Jungfrau ski region Swatch Snow pass watch (number starts with 11- or 30-...). this can also be reloaded. You will also receive confirmation of purchase. Print this out and take it with you - so that you can show it on our trains on your way to the ski area.
If you don't have a Jungfrau Ski Region KeyCard or Swatch Snowpass watch, we will send you a new KeyCard with the ski pass by post within 10 business days (plus shipping costs).
You pay for your ski pass at the end of the booking by credit card. Payment by invoice or directly on site is not possible. Every ski pass is personal and non transferable. The holder must be able to identify himself on request. Lost passes cannot be replaced. No cancellation, exchange, refund or cash refund possible. Also subject to the tariff conditions of Jungfraubahnen Management AG (GTCs).
Our railways allow rapid transport to high altitude. As altitude increases, air pressure and the oxygen in the air decreases accordingly. The healthy body has excellent adaptation mechanisms that allow a relatively rapid rise to medium and higher altitudes up to 4000 metres without damage to health. Typical altitude sickness (altitude oedema) will appear 6-12 hours into your stay at over 2500 metres at the earliest.
Therefore, altitude sickness has no practical significance for a short stay at the Jungfraujoch. Nevertheless, you should only make trips to high altitudes if you feel healthy. Altitude is linked to risks for certain cardiac, pulmonary, vascular and blood diseases. The following recommendations apply
