Information on Covid-19 related refunds can be found at the following link.
The Jungfrau Ski Region does not give refunds on sportspasses purchased in the event of a service interruption, accident or illness.
You can take out cancellation insurance for CHF 9 during the skipass ordering process. If you are not able to take a trip or have to abandon it because of a serious illness, major pregnancy complications, serious injury or death, the cancellation insurance will assume contractually owed costs up to the arranged sum insured. You can find more information on cancellation insurance at the following link. If you have any questions about cover or cancellations, you can contact the Mobiliar claims department directly [email protected]