Zugbegleiter Jungfraubahnen

Help & Contact

Here you’ll find key information to help you plan your visit – from travel and booking to our offers. For more details, you can explore our topic pages.

AI Assistant – available around the clock

Our digital assistant helps you quickly and easily with many inquiries – directly here on the website and available 24/7.

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Frequently Asked Questions (FAQ)

Find answers to the most common questions about planning your visit, tickets, offers, and more in our FAQs.

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Car Parks & Arrival

Whether you’re at Grindelwald Terminal, Interlaken Ost or Lauterbrunnen, you’ll find all the information about our car parks, including locations, rates and availability, right here.

Travel, Stations and Parking

Live Cams & Current Data

Additional Services & Information

Addresses & contacts

  • Rail Info Interlaken

    ServicePhoneEmailOpening Hours
    Rail Info Interlaken
    Höhenweg 35
    CH-3800 Interlaken
    +41 33 828 72 33info@jungfrau.chMonday to Friday
    Counter: 10:00–18:00 h
    Phone: 08:00–18:00 h
    Weekends & Holidays
    Counter: 10:00–13:00 h | 13:45–17:00 h
    Phone: 08:00–17:00 h