Experience & Discover

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Grindelwald-First
Kleine Scheidegg
Männlichen
Jungfraujoch (Ostgrat)

Jungfrau Ski Region Live-Daten:

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Weather and transportation

Zugbegleiter Jungfraubahnen

Help & Contact

Here you’ll find key information to help you plan your visit – from travel and booking to our offers. For more details, you can explore our topic pages.

AI Assistant – available around the clock

Our digital assistant helps you quickly and easily with many inquiries – directly here on the website and available 24/7.

To the AI Assistant

Frequently Asked Questions (FAQ)

Find answers to the most common questions about planning your visit, tickets, offers, and more in our FAQs.

Go to FAQs

Car Parks & Arrival

Whether you’re at Grindelwald Terminal, Interlaken Ost or Lauterbrunnen, you’ll find all the information about our car parks, including locations, rates and availability, right here.

Travel, Stations and Parking

Live Cams & Current Data

Additional Services & Information

  • Accessibility: Support and services for travellers with reduced mobility – discover accessibility
  • Buy Vouchers: Give the gift of joy with value vouchers for Jungfraubahnen – discover vouchers
  • Group Offers: Tailor-made experiences for groups of 10 or more – view group offers
  • Group Reservations: Offers and booking options for groups – request a reservation
  • Freight Transport: Transport solutions for materials and goods in the Jungfrau Region – check freight transport
  • Advertising Spaces: Place your ads at high-traffic locations – discover advertising spaces
  • Refund Request: Submit your refund application easily online – apply for a refund
  • Prices and Brochures: Information about fares and offers – view brochures

Addresses & contacts

  • Rail Info Interlaken

    ServicePhoneEmailOpening Hours
    Rail Info Interlaken
    Höhenweg 35
    CH-3800 Interlaken    		+41 33 828 72 33info@jungfrau.chMonday to Friday
    Counter: 10:00–18:00 h
    Phone: 08:00–18:00 h
    Weekends & Holidays
    Counter: 10:00–13:00 h | 13:45–17:00 h
    Phone: 08:00–17:00 h