Jungfrau Railways has developed a protection concept, based on federal guidelines.
In bars, restaurants and enclosed catering areas, we implement the “gastronomy” industry concept. Inside restaurants and bars, certificates are compulsory from 13 September 2021 (from the age of 16).
How we protect you
How you can help us
Seat reservations recommended!
For the journey to the Jungfraujoch, we strongly recommend that you reserve a seat in good weather. (Seat reservation valid on the Jungfrau Railway from Station Eigergletscher/Kleine Scheidegg) Secure your seat (CHF 10 per person) at jungfrau.ch/seatreservation. If you do not make a reservation, we cannot guarantee you a seat at the desired departure time. Longer waiting times must be expected.
When travelling and during excursions, please note the protective measures for public transport, mountain railways and the hygiene and distance requirements of the BAG and the Canton of Bern. Jungfrau Railways adheres to the protection concept of the public transport and mountain railway industry. It focuses on the personal responsibility and solidarity of customers. The following protective measures must be taken into account:
We are happy to welcome you on the terraces at the Eigergletscher station and at the Kleine Scheidegg mountain restaurant.
No certificate is required on terraces. Anyone who is a guest in the outdoor area of a restaurant and goes to the toilet inside does not have to show a certificate. However, the guest must put on the mask.
We would be pleased to welcome you in the restaurants, bars and bistros in the Grindelwald Terminal on the Eiger Glacier, Kleine Scheidegg and Jungfraujoch. Inside restaurants and bars, certificates are compulsory from 13 September 2021 (from the age of 16).
Please keep a distance of 1.50 m in the waiting area.
Please do not remove your protective mask until you are seated at the table.
There is the possibility of contact tracing by the responsible cantonal office. We draw your attention to their competence to order a quarantine if there have been contacts with persons infected with Covid-19. Your data will be irretrievably destroyed after 14 days. If you have any questions about the QR code and the handling of your data, please contact [email protected].
Inside restaurants and bars, certificates are compulsory from 13 September 2021 (from the age of 16).
Together with the participants of your groups, we will seat you at one (or more) long tables.
It is possible to be contacted by the responsible cantonal office. We would like to point out that they have the authority to order a quarantine if there have been contacts with persons infected with Covid-19. Your data will be irretrievably destroyed after 14 days. If you have any questions about the QR code and the handling of your data, please contact [email protected]
Keep your distance at stops, counters and ticket machines, as well as in all waiting and queuing areas. Leave space for the people alighting and form a passageway in busy places. Ensure the best possible distribution of passengers in the vehicle.
Wearing a protective mask is mandatory on all means of transport of the Jungfrau Railways. Masks are also mandatory in all waiting areas (indoor).
Prepare for the journey: Consult the online timetable. If possible, buy your ticket online or from ticket machines and pay at counters, preferably without contact. Keep your ticket handy for inspection.
We regularly clean our vehicles, especially contact surfaces such as handrails, handles and buttons. Support us by not leaving any rubbish in the vehicles and disposing of it in the bins on the platforms.