Protective measures

Protection through personal responsibility and solidarity

Seat reservation recommended and protective mask mandatory

For the trip to the Jungfraujoch we strongly recommend a seat reservation in good weather. Secure your paid seat (CHF 10.- per person) at jungfrau.ch/seatreservation If you do not make a reservation, we cannot guarantee you a seat at the desired departure time. Longer waiting times must be expected.

It is compulsory to wear a protective mask in all Jungfrau Railways means of transport.

Jungfrau Railways has developed a protection concept similar to the public transport concept, based on federal guidelines. It focuses on the personal responsibility and solidarity of all guests.

How we protect you

  • We regularly wash our hands with soap or disinfectant.
  • We wear protective masks for your protection. Wherever possible, a screen separates us.
  • We maintain a distance of 1.5 metres from each other and from you, if possible.
  • We regularly clean surfaces and objects.
  • If we feel unwell, we go home and isolate ourselves until we are well again.

How you can help us

  • Wash your hands regularly with soap or disinfectant.
  • It is compulsory to wear a protective mask in all Jungfrau Railways means of transport.
  • Please observe the rules of conduct at our train stations, on our railways and on the excursion mountains. The rules are set out on posters and announcements.
[Translate to English:] Schutzmassnahmen

These protective measures will make excursions as safe as possible

Coordinated with the Swiss Federal Council’s lockdown relaxation strategy, public transport and excursion railways services are being normalised again. This is why it is all the more important to observe the protective measures for public transport and mountain railways during excursions.

When travelling and during excursions, please note the protective measures for public transport, mountain railways and the hygiene regulations of the BAG. Jungfrau Railways adheres to the protection concept of the public transport and mountain railway industry. It focuses on the personal responsibility and solidarity of customers. The following protective measures must be taken into account: 

Protective measures

  • Keep your distance

    Keep your distance at stops, counters and ticket machines. Leave space for the people alighting and form a passageway in busy places. Ensure the best possible distribution of passengers in the vehicle. 

  • Wear masks if distancing is not possible

    It is compulsory to wear a protective mask in all Jungfrau Railways means of transport.

  • Buy ticket online

    Prepare for the journey: Consult the online timetable. If possible, buy your ticket online or from ticket machines and pay at counters, preferably without contact. Keep your ticket handy for inspection.

  • Observe hygiene rules

    Observe the rules of hygiene and conduct of the Federal Swiss Department of Health. 

  • We clean regularly

    We regularly clean our vehicles, especially contact surfaces such as handrails, handles and buttons. Support us by not leaving any rubbish in the vehicles and disposing of it in the bins on the platforms. 

Information on the coronavirus

Information on the novel coronavirus

Measures from the Swiss Federal Government

Current operating information