Current situation: market assessment based on results
In 2017, the best result was achieved in the history of the Jungfrau Railway, both in terms of visitor numbers and transport income. With 1,041,500 visitors, more than a million guests travelled to the Jungfraujoch in the reporting year, for the second time since 2015. The net transport income for the Jungfraujoch segment was increased compared to the previous year by 14.8%, to CHF 107.2 million. Excursions to the Jungfraujoch – Top of Europe continued to benefit from the diversification of the markets as well as the significantly stronger demand from Asia compared with 2016. Particularly important, despite the increasing number of individual guests, is still the business to business segment with tour operators.
The international tourism market has been growing steadily in recent years. Jungfrau Railway can make targeted use of this potential. After a slower 2016, it was important for the company to once again intensify its active involvement in Asian markets, in order to improve customer satisfaction through quality measures and to further strengthen the Jungfraujoch – Top of Europe brand. The success in 2017 motivates us to continue along this path. Growth is subject to certain limits. Capacity bottlenecks in the summer months and the long travel times that contradict the trend towards acceleration pose particular challenges for business development. In response to these circumstances, the utilisation of the off-season ("ten months high season") is being promoted and the V-Cableway is being realised, which significantly shortens the travel times to the Jungfraujoch.