Experience & Discover
Plan & book
Jungfrau Railways' excursion railways and restaurants are open again from 6 June 2020.
From 11 May 2020 the normal timetable applies to the following connections:
Please note the following information and the information at the stations:
Please observe the protective measures of Jungfrau Railways.
Online tickets on jungfrau.ch
If you have purchased a cancellation insurance while making your booking, please contact the Mobiliar insurance directly. Further information and contact details can be found in the booking documents in your account on jungfrau.ch
If you do not have a cancellation insurance, you have nothing to worry about! Mountain railway tickets and/or seat reservations valid from 15.03.2020 until the end of May 2020 will be made directly to the payment method used at the time of the purchase. If you have any questions, please contact [email protected].
Jungfrau Railways or Jungfrau Ski Region ticket office
Please visit a Jungfrau Railways/Jungfrau Ski Region sales point for a refund.
Tickets via SBB
Please contact the SBB directly regarding tickets purchased on their website.
Tickets via travel agency
Please contact the travel agency directly for a refund.
Information about the new Corona virus
Actions of the government